Common queries answered
Frequently Asked Questions
HABiTAT is located at 8 Fleishack Street, Potchefstroom, South Africa.
Yes, HABiTAT delivers to customers across South Africa.
Our delivery is a nationwide flat rate of R150.00 per order.
Yes, you can please contact the HABiTAT office on 0182945008 or email info@habitatpotch.co.za and one of our friendly sales advisors will assist you on this matter.
When the order is received via the HABiTAT website, it will take normally 5 to 7 working days for delivery. However, in many instances, our clients receive their deliveries a lot sooner.
Yes, you can send your own courier to collect the online order from the HABiTAT depot, one of our online advisors will contact you when the order is ready for collection. Furthermore, they will give you the dimensions of the package.
Please send the courier for collection to:
Habitat Receiving Bay
10 Fleishack Street
Potchefstroom, South Africa.
2531
The courier must use the order number as a reference to collect the package.
Important Notice: Self-Collection Orders
Please note that all orders placed under the self-collection option will be held for a maximum of 3 months from the date the dimensions are sent to you.
Once this 3-month period has elapsed, your order will be automatically cancelled and refunded.
Yes, HABiTAT is a full department store located in Potchefstroom, South Africa.
The main and only HABiTAT branch is based in Potchefstroom. However, through the HABiTAT online store, we can deliver purchases nationwide.
Office Hours
Monday – Friday: 7:30 – 17:00
Saturday: 7:30 – 13:00
Public Holidays: 8:00 – 12:00
CLOSED ON GOOD FRIDAY, CHRISTMAS & DAY OF RECONCILIATION.
